Officials Showcase Updated Jobless-Benefits System

njspotlightnews.org

During the worst months of the COVID-19 pandemic — when many New Jersey residents suffered untimely job losses — accessing jobless benefits proved difficult due to an outdated and overwhelmed unemployment system.

Since then, state officials, with the help of federal grants, have completely overhauled the unemployment application process, work that includes making applications available in a more mobile-friendly format.